Invoices
I will always send you an invoice for the work that I do for you. Normally you’ll receive an e-invoice or statement by email on the day it is produced, but if you’d like a hard copy in the post as well, let me know and it’ll arrive a couple of days later.
The electronic copy of your invoice will be in Adobe Acrobat PDF format. Your computer or phone will almost certainly be able to open the file if you double click on the attachment, but if you don’t have Adobe Reader, you can download it from Adobe’s website.
If you’ve asked for a paper copy of your invoice, I’ll enclose a couple of my business cards. Please keep one for yourself and pass on the other to a friend, colleague or associate who you think that I may be able to help.
Payment methods
Bank transfer
Payment by bank transfer (to HSBC Business account 31356852, sort-code 40-39-13) is preferred.
For international bank transfers, the IBAN to use is BE39967111613519 and the BIC is TRWIBEB1XXX. The account is held at Wise, Rue du Trône 100, 3rd floor, Brussels, 1050, Belgium.
Credit/debit card
To pay using a credit or debit card, simply enter your invoice number and balance due on this secure payment page – it’ll take your card’s billing address and then your card number before giving you a payment confirmation onscreen and by email.
Cheque
Please only pay by cheque if you cannot use any of the electronic payment methods: they are slow, cost you a stamp and cost Daniel processing time and an otherwise unnecessary trip to the bank. If you have to use a cheque, make it payable to “Digital Red” and send it to 32 Ashburton Road, Ruislip Manor, Middlesex, HA4 6AB. Please don’t send cash!
PayPal
If you’d rather pay your invoice online using PayPal and/or your credit or debit card, simply enter your invoice number and balance due on this secure payment page.
Terms
Digital Red is a small business and its survival depends on your prompt payment. Please be sure to send your payment so that it arrives on or before your due date. No-one likes late payment charges or interest, so let’s avoid them with timely payments. Payment terms are usually 14 days unless we specifically agree otherwise.
Queries
If you have a query or problem about anything on an invoice or statement, please call me on 020 3411 4445 or send an email promptly. Please don’t leave any problems until the payment due date.