Digital Red specialises in technical support for small businesses, homeworkers and individuals. It is based in Ruislip Manor – 15 miles north west of Central London with customers locally, throughout London, around the country and all over the world.
Digital Red is run by me, Daniel O’Neill. I have over 35 years’ experience in IT and 25 years’ experience of working with the Internet. I am a sole trader and have been working full-time in technical support and internet development since 1998.
I work less rigidly than most similar businesses in that I’m me and I’m real, not behind a switchboard or in a team of programmers. Everyone has my mobile number, I’m not averse to working evenings/weekends where necessary, and I rarely go out without a laptop.
I can offer you the continuity of support that you need and speak in plain English without buzzwords or jargon so that you will always go away not just with your problem solved, but also with some understanding of what the problem was (if you want to know, of course) so that you learn over time and may even be able to fix things yourself.
If you have a question, need help to figure out a problem that neither your nephew nor the IT guy in the office can understand, need advice on buying some new IT equipment, need to move or replace a website, want to deal with your email, are ready to finally sort out that room that has no WiFi signal, want to get your phone to sync your contacts with your PC, or just want to see if I can help with anything else, give me a call now on 020 3411 4445.
